Introduction to the notion
- Stake: understand or stipulate how the enterprise functions; optimize the actions; adapt the enterprise.
- Content: the organization and related notions (organization rules, procedures, roles, structures, governance, management style…), activities (all levels, from processes to the elementary work situation), objects of an organizational type (files, forms, rights…).
Under its pragmatic aspect, the enterprise appears as an organization and an activity. This aspect is more easily perceived than the semantic aspect. We are not merely content to describe it: we also have to design it, simplify the processes and exploit the organizational innovations.
The pragmatic aspect is decomposed into activity domains, also known as “functional domains”. The functionalist approach remains pertinent in this aspect, even though the methodology challenges it for the other aspects. Indeed, its primacy given to the action or the function perfectly suits the nature of the pragmatic aspect, reserved for the activity of the Enterprise System. The top-down hierarchical decomposition characterizes this approach. Specific additional measures have to be added to decrease the redundancy that it never fails to produce.
Another way of decomposing the pragmatic aspect rests on the inter-functional processes (which cross the divisions of the organization). The design of these processes – in contrast to the representation of the intra-functional processes – is a source of significant changes in the way the enterprise functions.