Structure imposed on a group of actors, specifying their relations through roles, procedures and operating rules

Terminology note

Definition in business.


The organization chart describes the static part of the organization, the structure proper. More often than not, the organization chart only formally expresses the hierarchical relationships and passes over the functional relationships that develop between actors in silence. We therefore need, in addition to the organization chart, a description of the organization’s dynamics. It is obtained through the process models, procedures and rules. The job sheets that describe the actors’ roles are also part of the description of the organization. Organizational design must embrace all these elements and ensure their integration. It is not enough to change an organization chart to design a new organization that works.

Related terms: actor, action, activity, role, rights, rules, procedure, pragmatic aspect.

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