Introduction to the notion
The Use view, use-case based, does not enable the overall coherence of the system to be shown, or the exchanges between actors, or the logic in the long-term execution of the business. Indeed, the use case is a very local unit, reduced to the perception of one actor within a short time period. It is therefore necessary to complete the Use view with a broader representation: this is the role of the Organization view.
It is structured into organizational entities (actors) and processes. The processes involve several actors. This is why they are excluded from the Use view.
This contribution to the pragmatic model is recommended at the project level, at the very minimum situating the contribution made by the project to the life of the enterprise (making it an ideal element for use to ensure governance).
- the reaction of the Enterprise System or the organization to external events;
- the circulation of information (data flow, flow of objects, internal events);
- the coordination required between several actors or several activities, to lead to a result at the system level (visible by the organization or outside of the organization);
- the organizational choices and their justifications (style of management and organizational control; distribution of responsibilities; profiles of actors and competences);
- the organizational arrangements for the functioning of the system (configuration of teams; temporal conditions; physiological constraints; regulatory constraints; procedures…).